Support
How can we help?
Browse the most common questions for CashMeUp. Still stuck? Submit a ticket and we’ll get back to you.
Account & sign-in
How do I sign in?
Use the sign-in link on the product and authenticate with your email or with Google. Access is restricted to authorized accounts — if you should have access and do not, submit a ticket below.
I can’t access my account.
First confirm you’re using the email your access was granted to. If you’re still locked out, submit a ticket and we’ll restore access.
Billing & plans
Where can I see my plan and invoices?
Billing details live in your product account settings once you’re signed in. For invoice questions or plan changes, submit a ticket.
Privacy & your data
How is my data handled?
Every product runs on the same security-first platform with shared identity and compliance controls. See the product’s privacy and trust pages for specifics, or submit a ticket for a data request.
How do I request data export or deletion?
Submit a ticket with your request and the account email; we handle export and deletion requests through our standard data-subject-request process.
Status & incidents
Is something down?
Check the product’s status page for live incident updates. If you’re seeing an issue that isn’t posted there, submit a ticket so we can investigate.
Can’t find your answer?
Submit a ticket and our team will pick it up.
Submit a ticketPrefer email? Reach support@wentzel.ai.